Shipping & Returns

Returns 

Christmas 2021 Returns Policy now live: Orders between 25th November 2021 and 24th December 2021 qualify for our extended returns policy and have until Friday 7th January 2022 to return an item for exchange/refund. 


We offer a fair returns policy. We suggest you take a look at our size guide before purchasing. If you do require an exchange or a refund please return within with a note, to our despatch centre at:
Up The Reds, c/o Core Fulfilment, 1-3 Orion Park, Orion Way, Cheshire, CW1 6NG.


If you have ordered from our UTR Classics range please return to; UTR, 3a Fulwood Park, Liverpool, L17 5AA.


Shipping

We hold almost all our stock. Weekday cut off for orders with Hermes as the delivery option is 9pm in most cases. There are times such when there's promtions etc when we are under pressure but in general we have a pretty good record; 99%+ of orders meet the cut off.  You won't be waiting round.
Weekday cut off for Royal Mail tends to be around 3pm.
Please note UTR Classics take 1-2 working days to produce before despatch.


UK Orders

Our default shipping method is "Hermes - Next Day Tracked". It's free on orders over £30 and £4 on orders under £30.

If you'd prefer Royal Mail you can select RM Tracked at checkout which is £4 on orders under £30 or free on orders over £30.

Smaller items (eg. wooly hats, badges, scarves and stickers) can be sent via Royal Mail large letter which is £2.25.

Shipping is calculated at checkout based on size of items and weight.


International

Brexit has made things more difficult and expensive. We use a provider called Norsk who decides the best networks to use based on the destination. For most countries this is via the domestic postage network. International items are tracked and require a signature. Cost is a flat £10 to Europe and £15 ROW.