Shipping & Returns
Ordering From Up The Reds UK
Please note we are aiming to despatch our Paris Range within 2-3 working days. We will catch up and get quicker but we're at the moment we can't manufacture these fast enough! Thank you for your patience. Items with Next Day Delivery as a shipping option are in our warehouse and can be sent out same day before 9pm weekdays.
We offer a fair returns policy. We suggest you take a look at our size guide before purchasing. If you do require an exchange or a refund please return within with a note, to;
UTR, 3a Fulwood Park, Liverpool, L17 5AA.
We hold almost all our stock. Weekday cut off for orders with Hermes as the delivery option is 9pm in most cases. There are times such when there's promotions, cup finals etc when we are under pressure but in general we have a pretty good record; 99%+ of orders meet the cut off. You won't be waiting round.
Anything from our Paris Collection, UTR Classics and certain ladies/kids tees are sent via Royal Mail and can take a few days to despatch.
Our default shipping method is "Hermes - Next Day Tracked". It's free on orders over £30 and £4 on orders under £30.
If you'd prefer Royal Mail you can select RM Tracked at checkout which is £4 on orders under £30 or free on orders over £30.
Smaller items (eg. wooly hats, badges, scarves and stickers) can be sent via Royal Mail large letter which is £2.25.
Shipping is calculated at checkout based on size of items and weight.
Brexit has made things more difficult and expensive. We use a provider called Norsk who decides the best networks to use based on the destination. For most countries this is via the domestic postage network. International items are tracked and require a signature. Cost is a flat £10 to Europe and £15 ROW.
Ordering From Up The Reds US
If you need to return an item please contact us.
Shipping from US
We charge a flat $5 for delivery from our Up The Reds North America to US/Canada. Our items are stored and sent from the US.